At medequus, we offer high quality and innovation equipment coupled with excellent customer service.
Offering great service is of high importance to us.
Our service is proactive and our team are experienced in providing advice and support to help you get the most out of your equipment from us.
We provide comprehensive training and videos so users can feel confident operating the equipment for examination, diagnosis and treatment. We can guarantee loan equipment and priority repairs to prevent downtime for your clinic so you won’t need to pause your service to customers.
TRUSTED AND RELIABLE SERVICESupport and service is of utmost importance to us.
WORLDWIDE COVERAGEWe’ve delivered and supported our products in 32 countries.
HIGH QUALITY ENGINEERINGOur products are built with longevity and reliance in mind.
From our headquarters in England, we supply and support our equipment all over the world.
We build long-term relationships with our customers by prioritising excellent customer service at every opportunity.
1Initial EnquiryWe take the time to listen to your requirements before putting together a bespoke proposal based on your needs and usage.
2DemonstrationWe can perform a demonstration of our products and share videos for a full overview of the equipment before you buy.
3TrainingWe provide training and how-to videos to make sure you get up and running with your new equipment straight away.
4Ongoing SupportWe’re on hand to offer ongoing servicing and support to make sure you’re getting the most value out of your equipment.
"To be honest the gastroscope is now out 3-4 times a week…. best thing we've ever purchased! We only invest in equipment that is able to deliver clinical excellence in the most ambulatory of environments. Cross platform data access, portability, battery powered, compact and easy to use “in the field” are all prerequisites for any of our purchases. "